Mobihub | P+R Schiphol Rembrandtpark

Gggg

I booked a parking shuttle with your company. The drive to the airport was okay, but when we arrived back at Schiphol after a 20 hour flight, the driver refused to transport us back to the airport. Reason: The shuttle has 8 places, many persons were waiting. Not everybody could present a reservation, but the driver did not care at all. We were on time with the flight, I have given all the details about pur arrival but we were told we have to wait although we were obviously the only ones who could present a valid reservation. We ended up paying 55 Euro additionally for a taxi to make sure that we do not have to pay extra for overtime parking. Ridiculously, we arrived the parking garage at Leonardo Hotel Rembrandtpark at 12.13 a.m and had two minutes to get out in time, but we could not pass the gate without asked to pay additional 30 Euro. We had to clarify this problem again with the reception before we could at least get compensation for this mistake. All in all, we are very unsatisfied. This service is obviously not reliable.

Alles super geklappt.